Answer
The close contact with the most important target groups offers very good opportunities to get feedback on new functions, navigation and page structure and processes. Important inputs can also be gained through the timely involvement of affected employees (e.g. content managers, editors and end users). Involving these groups promotes later acceptance and quality of the solution. In addition, the motivation of all people involved is increased. A regular exchange should take place with this group in order to discuss concepts, ideas and possible solutions and to carry out smaller training courses and tests.